AI tools can speed up everyday work, but pasting the wrong information into a tool can create privacy and security problems. Ask these five questions before you rely on one.
1. Where is my data stored?
Check the vendor's documentation for storage location and retention period.
2. Is my data used to train models?
Some plans let you opt out of training; others differ between consumer and business tiers. Read the policy for your plan.
3. Who can access it?
Find out whether staff at the vendor can review conversations, and what admin controls your team has.
4. What controls exist?
Look for options such as deleting history, disabling memory and single sign-on.
5. What does my employer allow?
Follow your organisation's policy. If there is none, avoid sharing confidential or personal data.
Conclusion
Use AI where it helps, keep sensitive data out unless it is approved, and verify results. Read more in our editorial policy about how we handle AI.
